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𝓛𝓾𝓷𝓮
CORE WEAR
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FAQ
THE MOST COMMON QUESTIONS
Frequently asked questions
General
1. How long does delivery take?
Delivery usually takes 5–12 business days, depending on the destination country and product availability.
2. Do you ship across Europe?
Yes. We ship to most European countries.
3. How can I track my order?
Once your order has been shipped, you will receive a tracking number by email.
4. Can I return a product?
Yes. We accept returns within 14 days of delivery, provided the item is unused and in its original packaging.
5. Are payments secure?
Yes. We use secure, encrypted payment methods to protect your personal and payment information.
6. Can I cancel my order?
Yes, as long as your order has not yet been processed for shipment.
7. What should I do if my order arrives damaged?
Please contact our customer support within 48 hours of delivery and include photos of the product and its packaging.
8. How can I contact customer support?
You can contact us by email. We usually respond within 24 business hours.
9. Are there any additional taxes or fees?
Prices include applicable taxes where required. Any additional local charges, if applicable, will be clearly indicated during checkout.
10. What languages do you offer customer support in?
Customer support is available in English, French, German, and Portuguese, subject to availability.
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